Shipping policy

Shipping Policy – Omya Drapes

Last Updated: July 26, 2026

Welcome to Omya Drapes. We are committed to delivering your orders safely and as quickly as possible.

Order Processing

- Orders are processed within 1–3 business days after payment confirmation.

- Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

- Within India: Estimated delivery time is 3–7 business days, depending on your location.

- Delivery times may be longer during festivals, public holidays, or due to unforeseen courier delays.

Shipping Charges

- Shipping charges (if applicable) will be displayed at checkout before payment.

- We may offer Free Shipping on selected products or promotional offers.

Order Tracking

- Once your order is shipped, you will receive a tracking number via email or SMS (where available).

- You can use the tracking number to monitor your shipment.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. Omya Drapes is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to deliver all orders on time, delays may occur due to weather conditions, courier issues, or other circumstances beyond our control.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through the contact details provided on our website.

Thank you for shopping with Omya Drapes!